Shipping & Returns

Weaver’s Coffee & Tea

At Weaver’s Coffee & Tea, we roast coffee fresh and ship quickly, so it arrives at its best. Below you’ll find everything you need to know about shipping, returns, and how we take care of our customers.

Order Processing & Shipping

After placing an order online, you will receive an order confirmation email. Once your order ships, you will receive a second email with shipment details.

• Orders typically ship within two to five business days
• If there is a delay in processing, we will notify you by email and/or phone with an updated shipping date
• You may opt in to receive order updates by text message (SMS) at checkout

If you do not receive your order confirmation, please check your spam folder or verify that the correct email address was entered at checkout.

Shipping Locations

We currently ship within the United States and to select international destinations.

International Orders

For orders shipped outside the United States, customers are responsible for all import duties, taxes, and customs fees assessed by their country. These charges are not included in your order total and are collected at delivery by the carrier or customs authority. Weaver’s Coffee & Tea has no control over these fees and cannot estimate their amount.

Returns & Refunds

Your satisfaction is important to us.

• Returns may be requested within 7 days of delivery
• To be eligible for return, items must be unused and in original condition, unless there is a quality or fulfillment issue
• Because coffee is a perishable product prepared for freshness, opened or consumed items may not be eligible for return

To initiate a return, please contact orders@weaverscoffee.com. We will email you a free return shipping label. Once the returned items are received and inspected, we will issue your refund.

Damaged, Incorrect, or Quality Issues

If your order arrives damaged, incorrect, or with a quality concern, please contact us within 7 days of delivery. We will review the issue and, when appropriate, offer a replacement, refund, or store credit.

Order Cancellations

Orders are processed promptly to ensure freshness.

• Orders may be canceled or modified only before roasting or fulfillment begins
• Once an order has entered roasting or has shipped, it cannot be canceled and must follow the return process outlined above

Subscriptions

Subscription orders are billed and processed according to the schedule selected at checkout.

• Subscriptions may be paused, skipped, modified, or canceled through your customer account
• Changes must be made at least 48 hours before the next scheduled shipment to apply to that order
• Once a subscription order has entered roasting or fulfillment, it cannot be canceled for that shipment

Customer Support & Satisfaction

Weaver’s Coffee & Tea guarantees your satisfaction.

If you have questions or concerns about your order, please contact us:

📧 orders@weaverscoffee.com
📞 800-328-1178

If we’re unable to answer immediately, please leave a message and we will return your call within 48 hours.

Policy Updates

We reserve the right to update this policy at any time. Changes take effect when posted on weaverscoffee.com.